At Rudua Luxury, we are committed to delivering premium quality in every product. If you are not completely satisfied with your purchase, we offer a clear and fair return and refund process under the following terms and conditions:
Eligibility for Returns
All products are non-returnable unless they are defective or damaged.
Once a product is purchased, it cannot be returned, except in cases where the product is faulty.Return Process
To initiate a return, please contact our customer support team at [customer support contact details] within 7 days of receiving your product.
Provide your order number, the reason for the return, and any relevant photos of the product (if damaged or defective).
Once the return is approved, we will share detailed instructions on how to return the item to us.Refund Policy
If the returned product meets the eligibility criteria, we will issue a full refund to your original payment method.
Refunds will be processed within 7–10 business days after we receive the returned item.
Shipping charges are non-refundable unless the return is due to a defect or mistake on our part.Damaged or Defective Products
If you receive a damaged or defective item, please contact us immediately with clear images showing the issue.
We will arrange for a replacement or a full refund, including any applicable shipping costs.Non-Returnable Items
Gift cards, promotional products, and items explicitly marked as non-returnable are not eligible for return.Exchange Policy
We currently do not offer exchanges on any products.Contact Us
For any questions or further assistance, please reach out to us:
Email: [info@rudualuxury.com]
Phone: +919252525650
We are dedicated to delivering superior products and service. Your satisfaction is our top priority.